James Bertelson

Systems Integration • Solution Architecture • Process Automation

Professional Profile

SaaS Implementation & Solution Engineer focused on enabling enterprise integrations and automation. I enjoy translating complex problems into clear, scalable solutions, emphasizing collaboration, reliability, and continuous improvement.

Experience & Impact

Solution Architecture

2023 – Present
  • Designed and delivered robust integration architectures across a variety of cloud-based platforms and enterprise systems.
  • Provided advisory and implementation leadership on SaaS onboarding, secure data workflows, and automation strategy.
  • Worked across industries to enhance operational resilience through API design, process optimization, and system modernization.

Lead Technology Consultant

2015 - 2023
  • Led SaaS implementations with integration of Boomi, SQL, .NET.
  • Enhanced performance and reliability for critical systems.
  • Developed HL7 interfaces for clinical workload tracking.
  • Mentored new hires to accelerate ramp‑up.

Director of Operations

2008 - 2015
  • Migrated legacy systems to hybrid cloud infrastructure.
  • Implemented auto‑scaling for high‑traffic public systems.
  • Introduced automation and monitoring for faster incident response.
  • Restored operational continuity during organizational transition.

Success Stories

Public Infrastructure Modernization

Migrated critical public information infrastructure to hybrid cloud with automated scaling, ensuring uptime during peak demand events.

EMR System Integration

Developed an interim HL7 integration layer that enabled on-time launch for a nationwide hospital system and improved care scheduling.

Cybersecurity Response Coordination

Led response team efforts to restore systems quickly and maintain compliance during a major security event.

Data Consolidation Under Deadline

Collaborated with cross-functional teams to consolidate complex datasets in 48 hours using Excel, SQL, and Python, maintaining project momentum and stakeholder trust for a global consulting firm.

Technical Proficiencies

Outside Interests

Amateur Radio · Musician · Luthier & Tube-Amp Repair · Flight Simulation · Prop Crafting & Woodworking